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Meet Susan!

The youngest LEED Fellow (representing <1% of AEC professionals worldwide), Susan leads $2.4 billion in high-performance work for Pepper Construction.  Her passion for sustainability was developed in college, where she envisioned a world no longer dependent on the grid. That vision has become a career ambition, and she's already taking measures to make it happen.

Susan's vision for Pepper expands the high-performance perspective to create greater value through building performance and human performance. This includes enhancing existing efforts with energy modeling, ROI analysis and local utility incentives, as well as building on Pepper's healthy jobsite initiative "Nothing Hits the Floor" program and promoting the use of healthy building materials and construction practices to protect the long-term health of construction workers. Her work at Pepper enables her to put design into action, provide decision-making tools that determine investment paybacks and reduced operating costs, lead Pepper's projects to their sustainability goals, assist clients with their corporate environmental compliance during construction and put existing buildings on a path to net zero. Susan has received a sustainability leadership certificate from the Harvard T.H. Chan School of Public Health.

Learn more about Susan's vision for high performance construction.

Industry and community contributions

Susan's involvement in local organizations has played a key role in making Chicago a LEED Platinum city. Her ideas have the potential to affect global change. Below are some of the innovative accomplishments she has helped to lead while at Pepper.

Building Performance Tool

The Building Performance Tool is an application that analyzes building systems, presents different options and instantly calculates costs and payback - so owners can make more informed decisions about building performance early in design. The app provides a common language between design and construction, enabling everyone to understand expectations.

Mindful Materials database

Mindful Materials website

Susan helped lead AIA Chicago's collaboration on material transparency, providing access to building products' ingredient information and supported by a vetted database. It is now a national effort.

Illinois' Epic Challenge


Susan is helping to lead Illinois' Epic Challenge, which advances Carbon DrawDown strategies that benefit each of Chicago's 77 neighborhoods.

Nothing Hits the Floor


Susan regularly partners with Pepper's safety department to create a safer and healthier environment for our workers. She helped establish Pepper's Nothing Hits the Floor program, which promotes an organized, clean and healthy jobsite. This year, she also partnered with Pepper Environmental Technologies and our safety department to analyze the air quality during construction, with the goal of taking more proactive measures to create a healthier environment for our workforce.

Green Advantage Training


Green Advantage covers the “green gap” between standard trade skills and the new awareness required to successfully implement sustainable building practices. Pepper is a certified Green Advantage Training Provider, which is given to subcontractors, building engineers and owners on all Pepper LEED jobs. To date we have trained hundreds of individuals around the Chicagoland area, including 50 of our own team members.

Turning Point Domestic Violence Services


Turning Point began providing individual and group counseling as well as legal and non-legal advocacy to address its mission to confront domestic violence in McHenry County. In 1986, advocates formed the Alternatives to Abuse Program now called Partner Abuse Intervention Program. Child services and childcare began in 1989, relieving another barrier preventing women from seeking help. A secure emergency shelter opened in January of 2007. Today Turning Point offers a comprehensive array of services for families experiencing domestic violence.

Environmental Defenders of McHenry County


Since 1970, the Environmental Defenders of McHenry County have had many successes in helping to make McHenry County a healthier place in which to live.

From the formation of the McHenry County Conservation District to curbside recycling, from the regulation of gravel mining to the passage of the Illinois Groundwater Protection Act, the Defenders have been at the front line, working closely with local, municipal, and county government while advocating for a healthy environment.

Project Experience

Susan has touched 65+ million square feet of LEED-certified space, impacting the spaces where nearly 10 million people live, work and learn.

Below are a few noteworthy projects. Click on the bars in the bottom right-hand corner to see more projects.

Her career encompasses many firsts:

  • World's first LEED Platinum dormitory - Warren Wilson College, Swannanoa, NC
  • Only triple-certified building (LEED v4, Living Building Challenge, WELL) - Google's Chicago headquarters
  • First biophilic Walgreens flagship store (at Northwestern Hospital), Chicago

To see more Pepper Construction content authored by Susan, visit our media hub and filter by Susan Heinking.

Additional publications

Speaking Engagements

100 Susan has spoken at 100+ local, national and international conferences.

  • What tracking jobsite emissions does for our footprints, Virtual AXA XL
  • Contractors Commitment, BD+C ProConnect Sustainability, Jacksonville, FL
  • Reducing your company's carbon footprint, Visionary 200 Series, Chicago, IL
  • Sustainability in Construction, MACE, Chicago, IL
  • Keynote, Chicago Build, Chicago, IL
  • Decarbonization on Jobsites, Advancing Construction Decarbonizations, Chicago, IL
  • ESG Panel, Builtworlds, Chicago, IL
  • Demystifying Indoor Air Quality- How Mechanical Systems protect against COVID-19, Greenbuild Virtual
  • Construction Sites are Workplaces Too: Considering the Health of Those Who Occupy Buildings Before Turnover, Living Future unConference - International Living Future Institute, Seattle, WA
  • Using Advanced Tech To Battle Hidden Costs, BD+C Accelerate Live, New York
  • MATERIALIZE: A Contractors Perspective - mindful MATERIALS and Sustainable Product Accessibility, GreenBuild, Chicago
  • Net Zero: Reaching this Pinnacle Achievement, Aquarium and Zoo Facilities Association - AZFA Annual Conference, Washington, D.C.
  • District 214 Share the Success Panel, IASBO Joint Annual Conference, Illinois
  • LEED and the Living Building Challenge in Construction, AGC Environmental Conference, Washington D.C.
  • Canada @Greenbuild Keynote Panel, GreenBuild, Boston, MA
  • Chicago Women Leaders in Green Panel, Women Building Green Leadership Breakfast, Chicago
  • Mindful Materials Program, Neocon, Chicago
  • WELL Building and Tenant Spaces: What you need to know, BOMA, Chicago
  • Mindful Materials: Education and Advocacy, AIA Chicago, Chicago
  • Material Health and Transparency, AIA Chicago, Chicago
  • Why LEED is Good for Business, USGBC–IL  and Sebert Landscaping
  • Where History and High Performance Meet, USGBC IL Chapter and Landmarks, Illinois
  • How to Develop the Mind-set of an AEC Firm Leader, BD+C 40 Under 40 Conference
  • Urban Ecosystems Panel Moderator, SmartWorlds, Chicago
  • Material Health and Transparency, Neocon, Chicago
  • Bio-What?, AIA Chicago
  • Quantifying User Experience, Living Future UnConference, Seattle 

Additional speaking engagements

  • A Spirit of a Healthy Place: Aligning Mission, Purpose & Place to Create Beauty, Building Chicago
  • Warning TOXIC! Demystifying the Living Building Challenge Red List, Building Chicago
  • Critical Path to Net Zero, Low Carbon Energy Summit, Energy, Xi’an China
  • A New Post-occupancy Evaluation Process at Advocate BroMenn Medical Center, USGBC–IL Greening the Heartland, Normal, IL
  • The Chicago Commercial Building Retrofit in Action, USGBC–IL Greening the Heartland
  • AIA2030 Chicago Success Stories, AIA Chicago Pecha Kucha
  • Collaborative Green Leasing Process, Building Smarter Buildings, Chicago
  • Need a POE…STAT!, USGBC–IL  Spring Credential Maintenance Blitz
  • The Chicago Commercial Building: Retrofit in Action, USGBC–IL , Spring Credential Maintenance Blitz
  • CHA Green Assessment, ARRA Competitive Grant Funding & The Chicago Housing Authority Green Property Assessment, HUD Green Conference, Boston, MA
  • Greening the CHA, USGBC Emerging Professionals, Chicago
  • LEED EBOM and the CHA,  IIT ASHRAE, Student Chapter, Chicago
  • Sustainable Office Operations, South Suburban College, South Holland, 2010

Connect with Susan

USGBC Profile



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